What Information We Collect and Why
When you open an account with done999app, we collect the details you submit during registration — your name, contact number, and email address. When you add a payment method, the wallet reference for JazzCash, Easypaisa or Raast is stored against your account to verify deposits and
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process withdrawals; we do not store full card or PIN details on our servers. If you use Bank Transfer or Debit Card, only the last four digits and account name are retained for verification. We also collect device identifiers, IP address and session timestamps each time
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you log in — this helps us detect unauthorised access and keep your account secure. Where you contact our support team, the conversation record is kept so we can follow up accurately. All data we collect serves one of three purposes: account verification, payment processing or
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fraud prevention. We do not sell your personal data to third parties, and we do not share it with advertisers. Sharing with third-party processors — such as payment gateway partners who facilitate JazzCash or Raast transactions — is limited to what those processors strictly need to
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complete the transaction. Our processing of your data is subject to applicable law in the regions where our service is available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.